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  • The Lee Thompson Co

    They are their to fix the problem and not try to sell you a bunch of stuff you don’t need.

    Had a great experience with the Lee Thompson company. I had a very difficult problem with a residential damper control company and I literally had 4 other HVAC companies out before one of the companies recommended I call the Lee Thompson Company. Growing up in Houston, I had seen their trucks around for years and now I know why, they are very professional and know their stuff. Terrence came out first and was very knowledgeable and took his time replacing the control panel for the system. Carlos came out a couple days later to make some final adjustments since their was still a problem with how the dampers opened and he made the system work even better. Carlos is very experienced with damper control systems if that is your problem. Both times I called they were able to schedule me that day or the following day and I thought the pricing was very fair for such quality professionals. They are their to fix the problem and not try to sell you a bunch of stuff you don’t need.
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  • The Lee Thompson Co

    These people were great! We only use them now!

    These people were great! The technician did not try to upsell us and they had us up and running quickly. So tired of air conditioning people trying to sell me a new unit when I need something very minor. This place didn’t do that. We only use them now!
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  • The Lee Thompson Co

    The ladies answering the telephones in the service department are good at what they do.

    One of your teams recently updated my air conditioning system, and I am writing to say that it has been a pleasure to work with your company. Brett Butler, in his new position as service manager, has been quite helpful. He serviced my account over recent years very well. Chuck Ward laid out and estimated the new work nicely. The Salizars, father and son, did the mechanical work efficiently. Robert Salizar was skillful on the electrical circuitry. I add that your telephone system, apparently digital, was loud and clear. The ladies answering the telephones in the service department are good at what they do.
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  • The Lee Thompson Co

    Excellent Service

    I was total pleased with the spring inspection service provided by Kevin (283) last Friday. He was completely through and even notice that the main ceiling vent needed cleaning which he did. I am very satisfy with the service provided under my Silver Plan for my HVAC System Maintenance.

    Houston, TX

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  • The Lee Thompson Co

    Well satisfied!

    Chuck Ward came out and gave me a price. He was extremely professional. The main installation was done by Joe Salazar. It was not an easy job, putting a 5-ton AC in a tight space. Mr. Salazar worked hard and long to do the job properly. He was very polite and your company should feel fortunate to have a man of his character and ability working for you.

    Houston, TX

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65 Customer Reviews

Average Rating:  

  Saved Us After 1st Cold Front, Kept Us Warm in Houston

The Lee Thompson Company has always been a very efficient and competent company to use. Most recently they came out to replace a faulty thermostat. Not only did they change out the thermostat but they came back a second time at no additional charge just to recheck something. The Emmerson Thermostat they put in seems to be working fine but I recently heard on the news that Emmerson is recalling these thermostats so I am waiting to see what The Lee Thompson Company says. Overall I find them to be extremely professional, upfront, knowledgeable, friendly and their technicians are up to date on current state of the art parts and machinery as it applies to HVAC systems. I absolutely recommend using The Lee Thompson Company, you won't be disappointed.

by Bob P on Dec 20, 2018 Read More

  It was a simple & easy process!

This was my first time using The Lee Thompson Company and I am very pleased. They came out to do a winter check for me and everything is fine. Their techs were prompt, friendly, courteous and respectful. I would tell anyone looking for HVAC work that they are reliable and it was a good experience. They made it easy! I will be using The Lee Thompson Company again!

by Lisa W on Nov 28, 2018 Read More

  Their technicians are experienced people who go above and beyond my expectations!

The service people at The Lee Thompson Company are always so polite, and very friendly. We have conversations about more than just the heater. They are always on time and call me first. The service people go above and beyond my expectations of them. The last young man who was here stopped on the way in and removed a large branch that had fallen from my oak tree outside. He moved it all the way out to the sidewalk for pickup so that it wouldn't bother anyone. I'm 97 years old and I appreciate those little extras. I've used The Lee Thompson Company for more than 20 years and have grown used to their twice-annual calls reminding me to schedule service for my air conditioner and heater. Their people are well qualified, experienced technicians and go above and beyond their expected duties.

by Catherine W on Nov 14, 2018 Read More

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